Warning: Before opening the hood, take measures to prevent the car from rolling away: set the DSG selector lever to the "P" position and the manual transmission to neutral, set the parking brake, remove the key from the ignition switch and keep children away from the car. If the system is available, "Start-Stop" turn it off before you start working under the hood (see Section 18). Work in the engine compartment requires certain knowledge and increased attention, so if you have any doubts about the correctness of the actions, the work should be entrusted to specialists.
Open the driver's door and pull the lever (18 in illustration 12.1) near its lower hinge - the hood is unlocked and slightly raised. Make sure that the windshield wiper arms are not pulled away from the windshield, and press the latch handle (see illustration 3.1), to release the hood lock, grab the front of the hood and lift it up - it will be held open by a gas-filled strut.
3.1 Hood release handle
To close the hood, pull its front edge down, overcoming the resistance of the gas strut, and then lower the hood from a height of approximately 20 cm. To check the reliability of the hood fixation in the closed position, try pulling it up by the front edge.
[Data taken from this portal: Skodabook.ru]
Note: To avoid damaging the paintwork, do not press the loosely closed hood with your hands; it is correct to open it again and release it from a small height.